Which DrillerDB App Am I In?

DrillerDB runs two apps against the same account and the same data:

• The console, the new office app, at console.drillerdb.com.
• The classic app, at app.drillerdb.com.

Your work is safe in either one. They read the same projects, the same customers, and the same invoices.

Which one your account uses

Every paying DrillerDB company opens in the console, the new office app. Your login and your data stay the same.

A company that does not pay for DrillerDB belongs on the console if any of these is true:

• Someone created the company through sign-up on the website.
• The company came from a DepthMap subscription.
• The company was created by a purchase through Stripe.
• Someone claimed a quote, and the claim link created the company.
• An admin turned on the console preview for your user.

Other companies that do not pay stay on the classic app.

Switch back to classic

On a computer or tablet, a bar at the top of the console says "You are using the new DrillerDB console." Select Switch back to classic to open the same section of the classic app: Projects opens Projects, Contacts opens the classic contacts, and so on. If that section has no classic version, the classic home page opens.

On a phone-sized screen the bar does not show. To switch back, open the console on a computer or tablet.

The bar also does not show in the DrillerDB desktop app, for accountant sign-ins, or for a free Listing account that a partner invitation created.

Where the Sign In link goes

The Sign In link on drillerdb.com opens the console sign-in page. If your account still uses the classic app, the console stops on a page titled Sign in at app.drillerdb.com. It says "Your password was accepted." Nothing is wrong with your account: your company has not moved to the console yet.

Select Continue to app.drillerdb.com. The classic sign-in page opens with your email filled in. Enter the same password there.

Why a sign-in can move you

If your account belongs on the console and you sign in at the classic app, DrillerDB sends you to the console sign-in page.

That is expected, and nothing is wrong with your account. The account decides where you belong, so a browser that has opened the classic app for months does not change the answer.

If your account does not belong on the console, signing in at the classic app keeps you there. You might see a note offering the console. You do not have to take it.

If you think you are in the wrong app

Sign in at the address for the app you expect:

• The console is at console.drillerdb.com.
• The classic app is at app.drillerdb.com.

If a sign-in still sends you somewhere you did not expect, write to support@drillerdb.com. Tell us the address you used and the address you landed on. The two together identify the rule that moved you.

Related Topics

• Creating Your Account - Sign-up and sign-in
• Dashboard Overview - What you see after you sign in