Last updated: 17 February 2025
These Terms of Service (“Terms”) govern your access to and use of the DrillerDB website, DepthMap subscription, interactive well map, mobile applications, APIs, and related products or services (collectively, the “Services”) provided by DrillerDB, LLC (“DrillerDB,” “we,” or “us”). By creating an account, purchasing a subscription, or otherwise using the Services, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.
DrillerDB provides software and data services that help well drilling professionals, property owners, and other subscribers research water wells, manage projects, and streamline regulatory reporting. These Terms form a binding agreement between you and DrillerDB and apply to free previews, paid subscriptions, beta features, and any content or materials we make available.
You must be at least 18 years old and capable of entering into a legally binding contract to use the Services. You are responsible for maintaining accurate account information, safeguarding your login credentials, and all activity occurring under your account. Notify us immediately at support@drillerdb.comif you suspect unauthorized use.
Certain features, including the DepthMap well map, require a paid subscription. By submitting your payment details, you authorize DrillerDB and its payment processor (currently Stripe) to charge the applicable fees, plus any taxes, on a recurring basis until you cancel. Unless otherwise stated, subscriptions renew automatically each billing cycle at the prevailing rate. You can cancel at any time in your account settings or by contacting support at least 24 hours before the next renewal. Cancellation prevents future charges but does not entitle you to a refund for the current term unless Section 4 applies or required by law.
You agree to keep payment details current and to pay all amounts due. We may suspend or terminate access for unpaid balances. Chargebacks or disputes filed with a payment provider may result in immediate account suspension.
From time to time we may offer free previews, promotional pricing, or introductory trials. Promotional terms apply only as stated at enrollment. Unless expressly noted, promotional subscriptions convert to a standard paid plan at the end of the trial and begin auto-renewing.
First-time DepthMap subscribers are eligible for a 30-day money-back guarantee. To request a refund, email support@drillerdb.comwithin 30 days of initial purchase. Refunds are granted for the most recent term only and may take up to 10 business days to process. All other fees are non-refundable except where required by law.
Subject to these Terms, DrillerDB grants you a limited, revocable, non-transferable license to access the Services and view, download, or export well and geology data for your internal business or personal use only. You must not resell, redistribute, or commercialize the data without our prior written consent. Automated scraping, bulk extraction, or use of the Services to create a competing product is prohibited.
You agree not to:
We may monitor usage for compliance and suspend or terminate access for violations.
You retain ownership of any content, well records, or customer data you upload. You grant DrillerDB a non-exclusive license to store, process, and display that content solely to provide the Services. We handle personal data in accordance with our Privacy Policy. You are responsible for obtaining any third-party consents required to submit data to DrillerDB.
The Services integrate datasets from state and federal agencies, contractors, and other third parties. DrillerDB does not guarantee the accuracy, completeness, or availability of third-party data. External links and integrations (including the Wisconsin DNR autofill tools and Stripe) are governed by their own terms. We are not responsible for third-party acts or omissions.
We endeavor to maintain high uptime but do not guarantee the Services will be uninterrupted or error-free. Scheduled maintenance, network outages, or updates may affect availability. Support requests can be submitted via support@drillerdb.com.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” DRILLERDB DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WELL DATA, GEOLOGICAL INFORMATION, AND MAP OUTPUTS ARE PROVIDED FOR REFERENCE ONLY AND SHOULD NOT REPLACE STATE RECORDS OR PROFESSIONAL JUDGMENT. YOU ASSUME ALL RISK FOR RELIANCE ON THE INFORMATION.
TO THE FULLEST EXTENT PERMITTED BY LAW, DRILLERDB WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES IS LIMITED TO THE AMOUNT YOU PAID DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless DrillerDB and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your data, or your breach of these Terms.
We may suspend or terminate access at any time for conduct that violates these Terms or applicable law, or to protect the Services. You may terminate by cancelling your subscription. Sections that by their nature should survive (including payment obligations, intellectual property rights, disclaimers, limits of liability, and indemnities) will survive termination.
These Terms are governed by the laws of the State of Wisconsin, USA, without regard to conflict-of-law principles. You agree to the personal jurisdiction of, and exclusive venue in, the state and federal courts located in Wisconsin for any disputes not subject to arbitration.
Before initiating legal action, you agree to contact DrillerDB and attempt to resolve any dispute informally within 30 days. If we cannot resolve the dispute, either party may pursue remedies in accordance with Section 14. Nothing limits either party’s right to seek injunctive relief for unauthorized use of intellectual property.
We may modify the Services or these Terms at any time. Material changes will be posted on this page with an updated revision date. Continued use after the effective date constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Services and cancel any subscriptions.
Questions about these Terms can be sent to support@drillerdb.com or by mail to DrillerDB, LLC, Attn: Legal, at the postal address listed on our Contact page.
If you access the Services on behalf of a business, you represent that you have authority to bind that entity, and “you” includes the entity and its users.