Work Orders (Pump & Service)
Work Orders is a newer feature that continues to evolve. If you encounter any issues or have feature requests, please contact support.
Work orders help you track pump service, repairs, and other non-drilling jobs.
Overview
Work orders are separate from drilling projects and are designed for:
- Pump repairs and maintenance
- Well inspections
- Service calls
- Equipment installations
Key Features
- Create and manage work orders
- Dispatch to teams
- Track service history
- Log pump operation data
- Generate work order invoices
Topics in This Section
Creating Work Orders
Learn how to create new work orders, select customers, choose service types, and enter all necessary information for pump service and maintenance jobs.
Work Order Details
Navigate the work order detail page with its tabbed interface showing service information, equipment history, notes, communication, and activity logs.
Dispatching Work Orders
Dispatch work orders to field technicians, manage assignments, send notifications, and integrate with the scheduling system for coordinated service delivery.
Pump Logs
Record pump operation data including flow rates, pressure readings, power consumption, and maintenance activities to track performance and document service history.
Work Order Billing
Convert completed work orders into invoices by capturing labor hours, parts used, and additional charges, then generate professional invoices for customers.