Customer Management (Rolodex)
The Rolodex is your comprehensive customer database for managing contacts, owners, builders, and pump installers.
Contact Types
DrillerDB supports multiple contact types:
- Owners - Property owners and primary customers
- Builders - Construction companies and contractors
- Pump Installers - Pump installation partners
- PWS - Public Water Systems
Key Features
- Add and edit customer contacts
- Link contacts to projects
- View customer project history
- Track billing history
- Find nearby pump installers
- Merge duplicate contacts
Topics in This Section
Getting Started
- Rolodex Overview - Navigate and search your customer database
- Adding Contacts - Create new customer records
- Contact Types - Understanding Owner, Builder, and Pump Installer designations
Managing Customers
- Customer History - Track project history, billing, and communications
- Consolidating Duplicates - Find and merge duplicate contact records
Specialized Features
- PWS Management - Working with Public Water Systems (coming soon)