Frequently Asked Questions

Our software improves many things about the process of running a water well drilling operation, including: 1. Saves time managing projects, looking up customer info, and making cost estimates 2. Schedule rigs and have their next job ready to go when drilling is finished 3. Simplifies quotes and invoicing into one platform 4. Easily store files and photos associated with a project for years into the future 5. Track your project locations and sort by priority to efficiently schedule your next job 6. DrillerDB will even fill out state and county forms based on your project information, saving lots of paperwork time.

Security is a top priority. We employ industry standard encryption, regular security audits, and back up the data daily. Our commitment is to provide a secure environment for your valuable information. Credit card information is stored with Stripe, a PCI compliant payment processor. We do not store any credit card information on our servers.

DrillerDB's founder has worked with the drilling industry for more than 10 years and his family has been drilling for 5 generations. We understand the unique challenges of the drilling industry and have designed our software to meet the specific needs of water well drillers.

Yes, you can import your existing data into DrillerDB. We will work with you to get your existing data imported along with onboarding your company. Contact our support team for more information.

You can schedule a demo by contacting us via email at sales@drillerdb.com or by calling (920) 709-9975! You can also leave a message directly on our contact page. We look forward to showing you how DrillerDB can help your business.

Yes, DrillerDB supports multiple users with different access levels, so your team can collaborate efficiently. For example, we have Admin, Office, and Driller roles. Admins can manage users and settings, while Drillers can only view their assigned projects. Drillers can also use the DrillerDB Driller App to send field updates.

Our support team is available to assist you. You can reach us by email at support@drillerdb.com or by phone at (920) 709-9975. We are here to help you with any questions or issues you may have.

Yes, we offer training sessions for new users to help you get the most out of DrillerDB. Contact us to schedule a training session.

Water well drilling is a specific niche with factors that aren't well accounted for in most project software: Handling custom pdf generation of government forms, Scheduling projects based on drill site status, Geospatial tracking of assets and projects, Natively handling multiple stakeholders, and most other software is overbuilt around features that aren't relevant to drillers. DrillerDB also has a driller app that reports the drilling process directly to the office.