Troubleshooting
Find solutions to common issues and learn how to get help.
Common Issues
Login Problems
- Clear your browser cache and cookies
- Try a different browser
- Check your email for password reset
Data Not Saving
- Check your internet connection
- Refresh the page
- Try again in a few minutes
Page Not Loading
- Check your internet connection
- Clear browser cache
- Disable browser extensions
Getting Help
If you can't resolve an issue:
- Check this documentation for answers
- Contact support at support@drillerdb.com
- Report a bug using the in-app feedback form
Topics in This Section
- Common Issues - Frequent problems and their solutions
- Connection Issues - Network connectivity and synchronization problems
- Contact Support - How to get help from the DrillerDB support team