Open Job Milestones

Open job milestones track projects during active drilling operations from initial site assessment through well completion. These milestones provide real-time visibility into field operations and ensure all required activities are completed before marking projects as finished.

Site Recon Submitted

Before drilling begins, field crews conduct site reconnaissance to verify access, identify hazards, and confirm drilling locations. The site recon milestone completes when crews submit reconnaissance reports documenting site conditions and any concerns.

Site reconnaissance reporting ensures drilling operations begin with full awareness of site constraints and safety considerations. Documentation from this phase protects your business by recording site conditions before work begins, supporting dispute resolution if property damage claims arise.

Crew Dispatched

The crew dispatched milestone marks when field personnel are assigned and en route to the job site. This milestone provides visibility into the transition from scheduled work to active operations, helping office staff track which jobs are actively underway.

Tracking crew dispatch enables accurate customer communication about arrival times. When customers call asking when crews will arrive, office staff can immediately see dispatch status rather than needing to contact field supervisors for updates.

Tower Up

Tower up represents the beginning of actual drilling operations. Field crews report tower up when drilling equipment is positioned and drilling is about to begin or has just started. This milestone triggers various notifications and process automations related to active drilling.

Tower up reports can include photos of equipment setup, safety checks, and initial site conditions. This documentation provides a record of proper equipment positioning and safety protocol compliance. Timestamps record exactly when drilling operations commenced for billing and scheduling accuracy.

Tower Down

Tower down marks the completion of drilling operations when equipment is being removed from the drilling location. This milestone indicates the primary drilling work is complete, though additional activities like pump installation may remain.

Tower down triggers notifications to customers about drilling completion and initiates workflows for subsequent project phases. The time between tower up and tower down measures drilling duration, providing data for estimating future projects and evaluating field crew productivity.

Well Log Submitted

After drilling, field crews submit well logs documenting formations encountered, casing installation, screen placement, and other construction details. The well log submission milestone completes when this critical documentation is provided.

Well logs represent essential deliverables for customers and regulatory agencies. Tracking well log submission ensures this documentation is completed promptly while project details are fresh in crew memory. Automated reminders can alert crews about pending well log submissions if delays occur.

Pump Installed

For projects requiring well pumps, the pump installation milestone tracks this final major activity. Pump installation often occurs separately from drilling, sometimes by different crews or subcontractors. Tracking this milestone separately ensures pump installations do not get overlooked.

Pump installation completion may trigger electrical inspection scheduling, final customer walkthroughs, or billing processes. Understanding when pumps are installed enables accurate project status communication and appropriate workflow advancement.

Milestone Automation

Open job milestones benefit significantly from automation. Tower up and tower down can automatically complete when field crews submit corresponding reports through mobile devices. Well log submission automatically completes when well log documents are uploaded to the system.

Automation reduces administrative burden while ensuring milestones remain current. Field crews focus on drilling operations rather than status updates, yet project tracking remains accurate and up-to-date.

Real-Time Progress Visibility

Open job milestones provide real-time visibility into active field operations. Management can see at a glance which projects are actively drilling, which are between drilling and completion activities, and which are awaiting final deliverables.

This visibility enables rapid response to operational questions, supports resource allocation decisions, and helps identify projects that may be stalled or experiencing delays. Proactive identification of delayed projects enables intervention before delays impact customer satisfaction or project profitability.