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Teams View

Team-based scheduling and resource allocation

Teams View

The Teams View focuses on team-based scheduling, allowing you to assign projects to entire crews rather than individual employees. This view is ideal for operations where multiple field technicians work together as coordinated units.

Quick Start: Work with Teams

  1. Go to Scheduling
  2. View team cards with members listed
  3. Assign projects using dropdown
  4. Drag projects between teams to reassign
  5. Review team workload and capacity

Understanding Teams

What is a Team?

ComponentDescription
Team NameIdentifier for the crew
Lead DrillerPrimary field technician
Helper(s)Supporting crew members
Equipment OperatorIf separate from driller

Team Types

TypeDescription
Permanent teamsFixed membership, same crew daily
Ad-hoc teamsAssembled for specific projects
Specialty teamsFor specific job types

Team Composition

What Team Cards Show

ElementInformation
Team nameHeader of card
Members listAll crew members with roles
Scheduled projectsUpcoming work queue
Capacity indicatorCurrent workload

Step-by-Step: View Team Members

  1. Find the team card in List View
  2. Team name appears at top
  3. Member names and roles listed below
  4. See each person's assignment

Managing Team Membership

ActionWhere
View membersTeam card in scheduling
Edit teamSettings > Teams
Add memberTeam settings
Remove memberTeam settings

Changes to team membership in Settings immediately sync to the scheduling system and field mobile devices.

Assigning Projects to Teams

Step-by-Step: Assign via Dropdown

  1. Find the team's card in List View
  2. Locate project selector at bottom
  3. Click dropdown and search
  4. Select unscheduled project
  5. Project adds to team's queue
  6. Date assigned automatically

Step-by-Step: Reassign Between Teams

  1. Find the project in current team's card
  2. Click and hold the project
  3. Drag to different team's card
  4. Drop in desired position
  5. Both teams' schedules update

What Can Be Assigned

ItemRequirements
ProposalsMust be Approved status
Work OrdersMust be Open status

Team Availability and Capacity

Reading Capacity

IndicatorMeaning
Few projectsTeam has capacity
Many projectsTeam is busy
Projects far outTeam at capacity
Gaps in scheduleAvailable time slots

Step-by-Step: Check Team Capacity

  1. View team card
  2. Count scheduled projects
  3. Look at latest scheduled date
  4. Compare to other teams
  5. Balance work across teams

When adding work to a team with many projects queued, the new project will schedule further in the future. Consider reassigning to a team with more immediate capacity.

Automatic Capacity Calculation

FactorEffect on Scheduling
Estimated hoursDetermines project duration
Current workloadPushes new projects later
Working hoursLimits daily capacity
Work weekSkips weekends

Team Colors

Color Usage Across Views

ViewHow Color Appears
Calendar ViewEvent block color
Gantt ViewBar color
List ViewCard accent color

Benefits of Team Colors

  • Quick visual identification
  • Easy to spot team's projects
  • Helps when comparing schedules
  • Consistent across all views

Customizing Colors

  1. Go to Settings > Teams
  2. Select team to edit
  3. Choose color from picker
  4. Save changes
  5. All views update

Team Communication

Automatic Notifications

EventWho's Notified
Project assignedAll team members
Schedule changedAll team members
Project completedTeam lead
Conflict detectedOffice staff

What Field Teams See

DeviceInformation Shown
Mobile appUpcoming projects in sequence
NotificationsSchedule changes
Project detailsCustomer, location, specs

Historical Team Performance

Metrics Tracked

MetricWhat It Shows
On-time completionProjects finished as scheduled
Early completionProjects finished ahead
DelaysProjects that ran over
ProductivityHours estimated vs actual

Using Performance Data

PurposeHow
Capacity planningAdjust project estimates
Team trainingIdentify needs
Resource allocationOptimize assignments
Scheduling accuracyImprove estimates

Managing Multiple Teams

Comparing Team Workloads

ReviewLook For
Project countsBalance across teams
Schedule datesWho has capacity
Geographic spreadOptimize routing
Skill requirementsMatch team expertise

Step-by-Step: Balance Workload

  1. Review all team cards
  2. Identify overloaded teams
  3. Identify teams with capacity
  4. Drag projects from overloaded to available
  5. Verify dates work for customer
  6. Save changes

Team Scheduling Best Practices

For Team Stability

PracticeBenefit
Consistent membershipBetter coordination
Defined rolesClear responsibilities
Regular crewsImproved efficiency

For Routing Efficiency

PracticeBenefit
Geographic clustersMinimize travel
Sequential schedulingLogical routing
Map reviewIdentify inefficiencies

For Communication

PracticeBenefit
Regular schedule reviewsStay current
Proactive updatesInform crews early
Clear project detailsReduce questions

Troubleshooting

Team not showing in list?

  • Check if team is active in settings
  • Verify team has members assigned
  • Refresh the page

Can't assign project to team?

  • Verify project status (Approved/Open)
  • Check project isn't already scheduled
  • Search for correct project name

Team members not receiving notifications?

  • Check member notification settings
  • Verify mobile app is installed
  • Check internet connectivity

Wrong team color showing?

  • Update color in Settings > Teams
  • Clear browser cache
  • Refresh scheduling view

Capacity seems incorrect?

  • Review project estimated hours
  • Check working hours settings
  • Verify all projects have estimates