Real-Time Schedule Updates
The Scheduling views save your changes to the server as you make them. Other people who already have the schedule open do not see your change until they reload it.
The Scheduling views do not refresh by themselves. If someone else moves a job and your screen looks different from theirs, reload the page to load the saved schedule.
Quick Start: Check a Schedule Change From Another Screen
- Open Scheduling on two computers, signed in to the same company
- On the first, move or edit a job
- Wait for the change to save
- On the second, reload the page
- The job shows its new place
Step-by-Step Workflow
- Open Scheduling
- Confirm you are signed in under the correct company
- Make a schedule change (move, edit, or update a job)
- Ask the other person to reload their schedule
- Reload your own too if you want to confirm the saved result
What to Expect
| Action | Expected Behavior |
|---|---|
| Move a scheduled job | Saved right away. Other open screens show it after a reload |
| Edit schedule details | Saved right away. Other open screens show it after a reload |
| Open the schedule in another tab | The new tab loads the current saved schedule |
The Route Planner on the map is different. It listens for teammates' stop changes, so those can appear without a reload. See Maps.
Known Limits
- Scheduling needs an internet connection for changes and saves.
- You and the other person need the same company context. A schedule only shows the company you are signed in to.
- A reload always shows the current saved data.
Troubleshooting
Another user does not see my change
- Ask them to reload the schedule
- Check that you are both in the same company
- Check that your change saved
Schedule appears stale
- Reload the Scheduling page
- Check network connectivity
Related Topics
- Real-Time Features - What updates by itself
- Live Notifications - Notification behavior
- Scheduling - Core scheduling workflows