Live Notifications
The bell icon in the top bar shows your in-app notifications. A number on the bell is your count of unread items.
The bell checks for new items about every 30 seconds while the browser tab is visible. If you switch back to a tab that has been in the background, it checks again right away. Reloading the page also checks.
Quick Start: See and Clear Your Notifications
- Look at the bell in the top bar for the unread count
- Click the bell to open the Notifications list
- Click a notification to open the project or record it is about
- Click Mark all read to clear the count
Step-by-Step Workflow
- Click the bell in the top bar
- Read the list. Unread items are marked
- Click a notification to go to the related page. It is marked read
- Click Mark all read when you have seen them all
- To choose which alerts you get by email, open Settings > Notifications. See Notification Settings
Delivery Methods
| Method | Availability |
|---|---|
| Bell and notification list | Every signed-in user |
| Email alerts | Chosen per person in Settings > Notifications |
| Desktop notifications | Only in the DrillerDB desktop app. A new notification also appears as a notice from your computer. A browser tab does not ask for notification permission |
What to Expect
- The unread count changes after the bell's next check, not the instant something happens.
- Your bell shows only notifications for the company you are signed in to. It follows the same company context as the rest of the console.
- Clicking a notification opens the related page when there is one.
- The first time the desktop app loads your list, it does not alert for items that were already waiting.
Troubleshooting
Not seeing notifications
- Keep the tab visible and wait up to 30 seconds
- Reload the page and look at the bell again
- Check Settings > Notifications for the email alerts you turned on or off
Delays in delivery
- Check network connectivity
- A tab in the background does not check until you switch back to it
- Reload the page
Related Topics
- Real-Time Features - What updates by itself
- Real-Time Schedule Updates - Scheduling behavior
- Notification Settings - Preference management